Returns & Exchanges
At UsefulCharts, we want your new home decor to be the perfect fit for your space, which is why we offer a 30-day return window for all items in their original condition. If your order arrives damaged or doesn't meet your expectations, we are committed to making it right through a simple refund or exchange process.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully repack your items in their original protective tubes or boxes to ensure they are not creased or damaged during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.